Warranty & Return Policy

The i-Repair offers a 1 year warranty on parts and repairs. If you’ve got an issue with a repair within the first 6 months, bring it in and we’ll take care of it or your money back. This repair DOES NOT INCLUDE PHYSICAL DAMAGE. If you drop your phone and the screen breaks, this is not covered under warranty…only for defective parts.

Shipping Damages

Customers are to report all shipping related damages within 5 business days of the shipping carrier delivery date. All damaged items must be photographed and emailed to our support team; info@i-repair.com.au. If the damaged box contains openings or holes, customers are required to submit video surveillance of the unboxing. The product must be physically mailed back to our facility. Once received and inspected by our Returns Department, if the damages are found to be shipping related, appropriate shipping and purchase cost reimbursement will be issued via store credit or product replacement.

i-Repair Smartphones reserves the right to change all policies without any notice at any time.

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